Privacy

This website belongs to Lilly Rose London, the floral design studio of Lena Sabharwal in London. Under UK data protection law (the UK GDPR), I am the “controller” of the personal details you send me, which means I decide how they are used and I am responsible for looking after them.

Write to me about anything on this page at enquiries@lillyroselondon.com.

Only what you choose to send.If you contact me by WhatsApp or email, I receive whatever you send that way.

To reply to your enquiry and, if we work together, to plan and provide your flowers. The legal basis is that you have asked me to: the law allows this as a step taken at your request before an agreement (UK GDPR, Article 6(1)(b)). If you book, I keep the records I need for my accounts because the law requires me to (Article 6(1)(c)).

I don’t sell your details, share them for marketing or add you to a mailing list.

• Cloudflare hosts this website. Like any web host, it handles technical details such as your IP address to deliver the pages and protect the site.
• My email provider and WhatsApp handle the messages you send through them.

Some of these services may process data outside the UK. When they do, UK law requires suitable safeguards to be in place.

This website sets no cookies. To count visits it uses Cloudflare Web Analytics, which does not use cookies and does not identify you. The fonts are stored on this website, so no font service sees your visit.

I keep an enquiry for as long as I need it to reply and follow up, and delete it once it is no longer needed. If you book, I keep the records my accounts need for as long as tax law requires.

You can ask me for a copy of the details I hold about you, and ask me to correct them, delete them, stop using them or limit how I use them. You can also ask for a copy in a form you can pass to someone else. Email me atenquiries@lillyroselondon.com and I will reply within one month.

If you are unhappy with how I have handled your details, please tell me first. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

If this notice changes, I will update this page and the date at the top.